Have Questions?

We’ve rounded up the questions we hear the most so you can find answers fast. Still can’t find what you need? Hit us up — we’ve got you.

Orders & Shipping

We ship orders within 1–2 business days through USPS. As soon as your order is on the way, you’ll get an email with tracking so you’ll know exactly when to expect it.

Absolutely. If your order is unused or defective, you can return or exchange it by mail. If you don’t love your products, we’ll make it right with an exchange or a full refund. We stand behind every bottle, and your satisfaction matters most.

You can find Bairds in shops across the U.S. — check out our Retail Locations page to see where we’re stocked near you. Own a retail shop or barbershop? We also offer wholesale options so you can carry Bairds on your shelves.

Yes! We offer international shipping. Rates and delivery times vary by location, and you’ll see all options at checkout. Every order includes tracking so you’ll know exactly when your beard care is arriving.

Products & Ingredients

Every product is handmade here in the USA with high-quality, natural ingredients you can trust.

We keep it simple — only high-quality, natural ingredients that are good for your beard and your skin. Our blends are made with premium carrier oils like jojoba, argan, almond, and coconut oil. No fillers, no parabens, no shortcuts — just clean ingredients that work. Check each product page for the full ingredient list.

Beard oil keeps your beard soft and your skin healthy — it’s your daily essential. Balm adds light hold and extra conditioning, perfect for taming flyaways and shaping. Wax gives the strongest hold, built for styling mustaches or locking in a sharp look.

Beard oil is best used daily — just a few drops worked into your beard and skin. Balm goes in the same way but adds light hold, so rub a small amount between your hands before applying. Wax is for styling — warm it up with your fingers and shape your mustache or beard as needed.

Beard Growth & Care

There’s a lot that goes into growing a beard — but our products help create the healthiest environment for strong, consistent growth. For more tips, check out our blog.

As soon as you decide to start growing. Our products are great for your skin and create the right environment for healthy beard growth.

Discounts & Community

Yes! We proudly offer a discount for Veterans, Active Military, Police Officers, and First Responders. You can find details on how to claim it under Contact → Veterans Discount.

Join The Beard Club and earn rewards every time you shop. You’ll collect points with each purchase that can be redeemed for discounts, perks, and exclusive offers. It’s free to join — just sign up, shop, and start earning.